Organization and knowledge are keys to successful salespeople.

Posted on: 2012-08-14

Mobile applications provide tools to optimize the performance of your sales force and customer service. Empowered with such mobile app, field workers can prepare for customer visits and on-site interventions, identifying key information and figures that needs to be collected.

On their side, managers can prepare daily dispatch route and assign specific teams to correct locations and customers. It results in the creation of dedicated statistics about work performed by field workers. Potentially, you can map the position of your sales team at any time during the day.

Any company will find the usage that best fits its need. For instance, take customers orders on site, administer customer satisfaction surveys or take a pictures of maintenance work being done. A good mobile application will also give to your salesmen and technicians some tools for monitoring performance and provide on the spot information to take decision (sales, inventory, satisfaction rate…).

Thus, the use of a mobile application is a good way to improve sales force’s works while enhancing communication and satisfaction among stakeholders.

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