Top sample survey questions

Posted on: 2012-12-18

Recap of the most used questions to measure customer satisfaction: “ How convenient is our service to use ? How much value did we add to your day ? Will you recommend us ? Will you use our service again ? Our prices are cheaper, more expensive or similar to our competitors ? Our quality is better, worse or similar

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What’s up with Da Toilet ? On how to reach customer happiness.

Posted on: 2012-12-07

I recently had the chance to fly to Singapore and I was the witness of a great story on how tablets can help in getting your customers happier.  When it comes to measuring and delivering customer satisfaction, there’s no better place to learn than the city of Singapore. Backed by billions in dollars (singapore or US, as you

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The future of mobile in customer insight

Posted on: 2012-10-12

The future of mobile in customer insight from Datafield, Mobile forms and Mobile Surveys Interesting research paper with regards to performing Mobile Survey (Source: http://www.slideshare.net/) Interesting research paper with regards to performing Mobile Survey (Source: http://www.slideshare.net/) Interesting research paper with regards to performing Mobile Survey (Source: http://www.slideshare.net/) Interesting research paper with regards to performing Mobile

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